Oct
20

Online Overload: Big Landlord Blocks Deliveries

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amazon boxesCamden Property Trust was being buried under a mountain of packages. So the Houston-based apartment landlord took drastic measures: It stopped accepting parcels at all of its 169 properties nationwide.

Camden executives said its buildings had received one million packages in 2014, and that the rate was increasing by 50% a year. Each package results in about 10 minutes of lost productivity, the executives estimated. At a rate of $20 an hour for employee wages, that amounts to about $3.3 million a year, they said.

“Ultimately this was going to eat our lunch,” said Keith Oden, president of Camden, which operates in 11 states. He refers to the situation as “package-gate.” The package policy was rolled out nationwide by state starting at the beginning of 2015 and it was fully implemented this summer.

The rise of online shopping can add another casualty to its list of disrupted businesses: apartment operators.

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